Vertex Solution
中文Contact us

Vertex Solution · Malaysia

Sell more.
Answer faster.

Vertex Engine runs every order across your store, members and agents. Vertex Chat brings WhatsApp, Messenger and Instagram into one workspace with AI answering first. Two systems, one team behind them.

See plans and pricingBook a demo
Brand websites launched
25+
Channels in one inbox
3
Languages, content and team
2
Local deployment and support
MY

PRODUCTS

Two products. One business loop.

Orders arrive through the store. Conversations arrive through three channels. Vertex gives both a system, and each can be bought on its own.

Commerce operating system

Vertex Engine

One store, from the first order to agent distribution.

  • Products, orders, cart and payments in one flow
  • Member pricing, points, wallet and vouchers
  • Referral attribution, agent commission and team distribution
  • Multilingual content on one structure
From RM 99/ moExplore Vertex Engine
Omnichannel AI support

Vertex Chat

Three channels. One inbox.

  • One inbox for WhatsApp, Messenger and Instagram
  • AI answers first, humans take over with one click
  • Customer records, tags and history in one place
  • Simplified Chinese, Traditional Chinese and English
From RM 99/ moExplore Vertex Chat

Vertex Engine

One store, from the first order to agent distribution.

Vertex Engine is the commerce operating system built by Vertex Solution. The foundation already covers products, orders, payments, membership and content pages. Marketing, agent teams, B2B ordering and integrations are added as the business grows.

  • Complete commerce coreProducts, variants, stock, cart and checkout, with Stripe, Billplz, Fiuu, GKash, Xendit and Revenue Monster payments plus EasyParcel and Delyva shipping already integrated.
  • MembershipIdentity, purchase history, member pricing, points, wallet and rewards make repeat purchases traceable.
  • Agents and distributionAgent levels, direct and team commission, instant or monthly settlement, with withdrawals and an annual bonus pool.
  • B2B orderingMOQ, multi-variant orders, business quotations and sales collaboration without spreadsheet hand-offs.
See Vertex EngineExplore the live demo

Vertex Chat

Three channels. One inbox.

Vertex Chat brings WhatsApp, Messenger and Instagram conversations into one workspace. AI support answers first from the material you provide, your team takes over at any time, and customer records stay inside your own deployment.

  • Unified inboxMultiple WhatsApp, Messenger and Instagram accounts flow into one workspace, assigned by channel and owner.
  • AI supportAnswers common questions from your product and policy material, and hands over automatically when unsure.
  • Human handoverAgents can take over any conversation with the full context and the AI replies already sent.
  • Customer managementContacts, tags, notes and cross-channel history live in a single customer profile.
See Vertex ChatFrom RM99 / month

WHY VERTEX

The software is the product. The service is the promise.

Independent deployment. Your data.

Every customer gets an isolated system, database and daily encrypted backups. Central licensing only manages plans and allowances.

Chinese and English in one structure

The product interface, content structure and our team all work in Chinese and English, without maintaining two versions.

Someone answers after launch

Deployment, updates, security patches and backups are part of the service, with a clear path when needs change.

PRICING

A low starting price. Pay only for what you use.

Vertex EngineRM 99/ mo

The commerce base plan, with membership, agents, B2B and more added on demand

See all plansVertex ChatRM 99/ mo

All three channels, AI support and handover included

See all plans

All prices are public drafts. Final pricing follows the agreed scope. Annual billing saves 10%.

BRANDS WE HAVE SHIPPED

25 brand websites and stores, designed and built by the same team.

View work
  • De L’adior Candle House
  • GBVita
  • Golden Goose Media
  • I Ginseng World
  • Imishang
  • IntelekAI Digital Solution
  • ONE ZERO SYS
  • ROLL N ROTATE
  • Rose Crown Malaysia
  • Starlight
  • Winnie Soul Lounge
  • AIMER2U
  • Aureli & Co
  • Unlock
  • C&C Jewellery
  • Ecolite Malaysia
  • GWLA 中马会
  • Shinamino
  • SMICER Nutrients Lab
  • TOPLIFE 1188
  • Aroma Land Global
  • Central Aluminium
  • LGD PETS
  • LUHAS
  • YoLife Jaya

NEXT STEP

See it working before you decide.

A 30-minute walkthrough of Vertex Engine and Vertex Chat using your own business scenario. In Chinese or English.

Book a demoSee pricing